There’s a lot of healthcare innovation going on right now. When industries go through technology disruption, it’s often hard to distinguish hype from reality. So, we decided to have a chat with some of the people that are creating and delivering the next generation of mobile, conversation tech that’s beginning to take hold in healthcare. In this episode, Jacob Heitler and Gabe Hamilton join Greg Kefer for a roundtable discussion focused on some of the design concepts that are going on behind the scenes. Jacob and Gabe are responsible for delivering advanced mobile chatbot solutions for large healthcare systems and share their perspectives about technology innovation that will improve the patient experience.
About the Digital Conversations Podcast Series
Conversational technology and patient engagement are two technology trends sweeping through the three trillion dollar healthcare industry. In these short, interactive discussions, industry experts talk about how and where innovation is impacting the customer experience at hospitals, pharmaceutical companies, and the vast array of related services in the industry.