AI Chatbots Step Up to Help Fight COVID-19
News

AI Chatbots Step Up to Help Fight COVID-19

Conversational technology has come into its own during the COVID-19 pandeminc by adding massive scale to screening, education, intake, and research efforts.

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Chatbot Market Revving Up: COVID-19 a Driving Force
News

Chatbot Market Revving Up: COVID-19 a Driving Force

The global market for healthcare chatbots has been growing at a fairly rapid pace in recent years, but COVID-19 is going to make chatbots mainstream.

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Massive COVID-19 Contact Tracing Programs and the Opportunity for 100x Scale and Speed
Podcast

Massive COVID-19 Contact Tracing Programs and the Opportunity for 100x Scale and Speed

Digital agents that can conduct thousands of simultaneous conversations and deliver unlimited capacity will enable effective contact tracing.

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Virtual Waiting Room Product Demo
Demo

Virtual Waiting Room Product Demo

Virtual waiting rooms, powered by conversational technology, help healthcare providers reopen safely, while improving patient satisfaction and enhancing operational efficiencies.

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COVID-19 Clinical Trials: How AI-Based Chatbots Can Provide Pandemic-Level Execution
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COVID-19 Clinical Trials: How AI-Based Chatbots Can Provide Pandemic-Level Execution

Automating interactions can compress clinical trial timelines, reduce administrative overhead, and accelerate time to therapy.

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Want to Help Patients Feel Safe About Getting Care? Put the Hospital Waiting Room in the Patient’s Living Room.
Blog Post

Want to Help Patients Feel Safe About Getting Care? Put the Hospital Waiting Room in the Patient’s Living Room.

The hospital waiting room is now on-demand and on-the-go, the way it should be.

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Introducing the Virtual Waiting Room
Video

Introducing the Virtual Waiting Room

Virtualizing the waiting room experience will be key as healthcare providers get back to business.

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Banner Health Taps LifeLink to Implement New Waiting Room Chatbot
News

Banner Health Taps LifeLink to Implement New Waiting Room Chatbot

The new tech is designed to help curb face-to-face interactions during the coronavirus pandemic.

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Banner Health Innovates with LifeLink Chatbots to Enable Virtual Waiting Rooms for Telehealth and In-Person Appointments
Press Release

Banner Health Innovates with LifeLink Chatbots to Enable Virtual Waiting Rooms for Telehealth and In-Person Appointments

The conversational mobile technology supports COVID-19 guidelines and allows patients to safely access care across a network of 1500 physicians.

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Virtual Waiting Room
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Virtual Waiting Room

LifeLink conversational chatbots provide a virtual waiting room experience that‘s contactless, seamless, and safe for patients and care teams.

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Banner Health Revamping Doctors‘ Offices in the Wake of COVID-19 with Virtual Waiting Room
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Banner Health Revamping Doctors‘ Offices in the Wake of COVID-19 with Virtual Waiting Room

“The traditional pre-visit process of walking into an office, filling out paper forms, reading instructions and then waiting for an exam room had to change."

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The Post COVID-19 Medical Appointment Experience: The Virtual Waiting Room
Podcast

The Post COVID-19 Medical Appointment Experience: The Virtual Waiting Room

Virtual waiting room digital assistants help check patients in for telehealth and in-person appointments through mobile devices.

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5 High-Impact Areas for Digital Innovation in Response to COVID-19: Insights from Jefferson's Neil Gomes
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5 High-Impact Areas for Digital Innovation in Response to COVID-19: Insights from Jefferson's Neil Gomes

The DICE Group at Jefferson used LifeLink chatbots to triage and direct care for patients with COVID-19 concerns.

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COVID-19 Chatbot Screeners Delivered. What Happens Next?
Blog Post

COVID-19 Chatbot Screeners Delivered. What Happens Next?

Running conversational digital agents alongside human teams could deliver the scale and efficiency that will be required in the months and years ahead.

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Supply Chain Innovation at Banner Health — How Agile Thinking and Execution Met COVID-19 PPE Demand
Podcast

Supply Chain Innovation at Banner Health — How Agile Thinking and Execution Met COVID-19 PPE Demand

Two former supply chain executives discuss the innovations that helped Banner Health procure and distribute vital PPE materials in just days.

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Overnight Arrival: Market Growth Phase for Conversational Healthcare Technology
Blog Post

Overnight Arrival: Market Growth Phase for Conversational Healthcare Technology

The COVID-19 pandemic has pushed the ”market“ for conversational tech into high growth phase, almost overnight. Here‘s some perspective.

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COVID-19 Screening and Intake
Demo

COVID-19 Screening and Intake

Automation for wide-scale patient screening, intake, and care path navigation.

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Jefferson Health Deploys EHR-Integrated COVID-19 Chatbot for Screening and Intake
News

Jefferson Health Deploys EHR-Integrated COVID-19 Chatbot for Screening and Intake

Deployed in just days, the conversational COVID-19 chatbot has unlimited capacity to pre-screen, share best protocols, and even schedule priority appointments across the Jefferson Health network.

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Managing the COVID-19 Healthcare Demand Surge
Video

Managing the COVID-19 Healthcare Demand Surge

COVID-19 is putting overwhelming pressure on our healthcare system. LifeLink’s chatbots are helping key hospitals with patient screening, intake, and care path navigation.

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LifeLink Chatbots Live at Jefferson Health for Wide-scale COVID-19 Screening and Intake
Press Release

LifeLink Chatbots Live at Jefferson Health for Wide-scale COVID-19 Screening and Intake

The conversational chatbot solution was configured and deployed in just days to help meet the spike in COVID-19 patient volume across the Jefferson Health network.

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COVID-19 Product Demo
Demo

COVID-19 Product Demo

As COVID-19 spreads, LifeLink chatbots can add massive scale to support human teams. This webinar covers the solution opportunity.

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COVID-19 Digital Front Door
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COVID-19 Digital Front Door

LifeLink's conversational solution for education, screening, and intake at unlimited scale.

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Illinois Health System Launches Chatbot for COVID-19 Triage
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Illinois Health System Launches Chatbot for COVID-19 Triage

Memorial Health System deployed a digital assistant on March 19 to evaluate patients' risk of contracting COVID-19.

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Innovating to Engage COVID-19 Patients in an Environment of Exponential Growth in Demand
Blog Post

Innovating to Engage COVID-19 Patients in an Environment of Exponential Growth in Demand

During the COVID-19 pandemic, time might be the most valuable commodity in healthcare. Fortunately there’s an army of conversational chatbots ready to help carry the load.

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The Massive COVID-19 Demand-Supply Mismatch and Why Hospitals Must Scale Patient Engagement
Podcast

The Massive COVID-19 Demand-Supply Mismatch and Why Hospitals Must Scale Patient Engagement

The COVID-19 pandemic will exacerbate the demand-supply mismatch in healthcare. Chatbots can help by handling routine workflows such as screening, FAQ, and intake.

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